EasyCall Communications Philippines Inc. (ECPI) is a publicly-listed company whose vision is to be a world-class business solutions provider of cost effective technology, conncetivity and interaction solutions to domestic and foreight markets
Anticipating the decline of paging due to new technologies in 1999, EasyCall starts to explore alternative growth opportunities.
Through continuous learning and discovery of the industry, EasyCall identified contact center outsourcing as a main business direction, owing to its huge market potential. By July 1999, EasyCall acquired the contact center business of Siemens, which then included the only order-taking call center for food chains, and grew the company from one client to six.
EasyCall Communications Philippines Inc. begins its operations in 1989.
It was a pioneer in alphanumeric paging services and emerged as the paging industry’s market leader for most of the 1990s. The largely phenomenal growth of the paging industry in the 90s, however, was eclipsed by the emerging technology at the time, Short Messaging Services (SMS) that was introduced by mobile phone companies.
EasyCall invests in related technologies in the early 2000s.
Among these were particularly in message transcription by a US-based company, and in internet technology enabled by some of the top systems in the world. By September 2000, EasyCall launched its internet business and introduced a suite of consumer and corporate internet products in the market.
"To be a world-class business solutions provider of cost-effective technology, connetivity and interaction solutions to domestic and foreign markets."
Our Vision
Our vision is to connect and empower Filipinos through innovation, reliability and efficiency.
Our Mission
We want to enable enterprises and businesses to maximize their full potential through technology.
Excellence
We find the best ways to achieve total quality and superior results, maximizing the potential of our people, and continuously doing the right things better.
Community
We work together to achieve greater results through teamwork, diversity and synergy.
Fairness
We seek mutual benefit by using a "win-win" mindset in everything we do, and ensuring that we respect and listen to each other despite differences
Integrity
We honor our commitments, upholding our values and holding ourselves accountable.
Stewardship
We show a strong sense of accountability, responsibility, leadership, "malasakit" or genuine concern for the common good of all stakeholders.
EasyCall Communications Philippines is a proud member of Transnational Diversified Group, a globally competitive and progressive business group of highly successful companies engaged in leading industries.
Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:
TOTAL LOGISTICS (International Shipping, Transportation, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Airport Support & Aviation Services)
TOTAL SHIP MANAGEMENT (Crew Management, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)
TRAVEL & TOURISM (Tours, Travel Agency Services, Airline GSA, Cruise Ships)
INFORMATION & COMMUNICATIONS TECHNOLOGY SERVICES (Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions)
OTHERS (Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses